Support
Need a hand with Pickwright? We're happy to help.
Frequently asked questions
What is Pickwright?
Pickwright is a live draft companion for fantasy commissioners. It runs an accurate, room-sized countdown clock, supports snake (serpentine) and standard draft orders, and includes a draft-lottery reveal to set your order.
Is it free?
Yes — you can run a draft free with a 2-round limit. Pickwright Pro unlocks unlimited draft rounds and unlimited lottery spins, so you can run your entire draft start to finish.
What's the difference between the Annual and Lifetime options?
Annual is an auto-renewable subscription billed once a year. Lifetime is a single one-time purchase that unlocks Pro permanently. Both give you the exact same full features — pick whichever suits you.
How do I restore a purchase on a new device?
Open the upgrade screen and tap Restore Purchases, signed in with the same App Store / Google Play account you bought with.
How do I cancel my subscription?
Subscriptions are managed by the app store, not by us. On iOS: Settings → your name → Subscriptions. On Android: Play Store → Profile → Payments & subscriptions → Subscriptions. Canceling stops the next renewal; you keep Pro until the current period ends.
Does the timer keep accurate time if my phone locks or I switch apps?
Yes. The clock is wall-clock based, so it stays accurate even if the screen sleeps or you leave the app and come back.
Will I lose my draft if I get interrupted?
No — Pickwright auto-saves as you go and resumes right where you left off.
Is my data private?
Your leagues and drafts stay on your device; we don't collect personal data or track you. The app sends only anonymous crash diagnostics to help us fix bugs, which you can turn off in Settings → Crash Reporting. See our Privacy Policy for details.
I found a bug or have a feature request.
Great — email support@hyntyt.tech with what happened (and steps to reproduce, if you can). We read every message.